Contact Customer Service

The Shoebuy.ca website is always open. We look forward to your Shoebuy.ca purchase 24 hours a day, 7 days a week. You may email us at any time. You may also call toll-free during our phone hours as shown below.

Customer Service Phone Hours

Monday-Friday, 6AM to 2AM Eastern Time
Saturday, 7AM to 12AM Eastern Time
Sunday, 7AM to 12AM Eastern Time

Call from anywhere in Canada: +1 617 451 2880.

From outside the U.K., call +1 617 451 2880.

Send a general email to: service@shoebuy.ca

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